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Privacy Policy and Cookie Policy

Last updated: [13 July, 2025]

 

At IntiTwins, your privacy matters deeply to us. As creators of transformative travel and wellness experiences, we are committed not only to nurturing your soul—but also to protecting your personal information with care and transparency.

 

This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us through our website, email, or any of our services. We invite you to read it with presence and trust.

 

 

💫 Who We Are

 

We are IntiTwins, a conscious tourism and creative arts company based in Portugal.

Legal name: Intitwins

Registered address: Rua da Paz 15. 1200-319

Email contact: intitwins@gmail.com

 

We act as the “data controller” of your personal information under the General Data Protection Regulation (GDPR).

 

 

🌿 What Information We Collect

 

We collect only what is needed to offer you meaningful experiences. This may include:

 

 

📌 Information you give us directly:

 

  • Your name and contact details (email, phone)

  • Booking information (tour preferences, group size, dates)

  • Health or accessibility details you choose to share (always optional and confidential)

  • Messages you send through our contact forms or email

 

 

📌 Information we collect automatically (via Wix or third-party tools):

 

  • IP address and browser type

  • Device information

  • Pages you visit on our site and how long you stay

  • Cookies (see below for more)

 

 

🌈 Why We Collect Your Data

 

We use your data to:

 

  • Respond to inquiries and process your bookings

  • Send you confirmations, updates, and soulful newsletters (only with your consent)

  • Improve our website and offerings based on user preferences

  • Meet our legal and tax obligations

 

We never sell your personal data. Ever.

 

 

🤝 Legal Grounds for Processing

 

According to the GDPR, we process your data based on:

 

  • Your consent (for newsletters, marketing, cookies)

  • Performance of a contract (when you book a service with us)

  • Legal obligations (e.g. invoicing, tax)

  • Our legitimate interest (e.g. website performance, user insights)

 

 

🍪 Cookies & Consent (powered by Consentik)

 

 

What are cookies?

 

Cookies are small data files stored on your device that help our website run smoothly, remember your preferences, and provide you with a more personalized experience.

 

 

How we manage cookies

 

Our website uses Consentik, an integrated privacy tool within Wix, to help us:

 

  • Inform you about the cookies we use

  • Obtain valid consent before setting non-essential cookies

  • Allow you to customize your cookie preferences

  • Respect and respond to global privacy settings (like GPC)

  • Manage visibility of third-party features (e.g. embedded videos or social media) until you give consent

 

 

What cookies we use

 

 

Essential cookies

 

These are necessary for the website to function properly and cannot be turned off.

 

 

Functional & Analytical cookies

 

These help us understand how visitors interact with the site and allow us to improve it. They are only activated if you consent.

 

 

Marketing cookies

 

Used to personalize content and show you relevant offerings, especially through third-party services (e.g. Facebook, Google Ads). Only set with your consent.

 

 

Consent Management & Control

 

Through Consentik, you can:

 

  • Accept, decline, or customize your cookie preferences via the banner

  • Adjust your settings at any time via the “Manage Cookie Preferences” button on our site

  • Automatically benefit from multilingual support and compatibility with global privacy tools (e.g. Google Consent Mode v2, GPC signal)

  • Use the “Do Not Sell or Share My Data” option (as required under U.S. CCPA)

 

Wix automatically logs your consent, including IP address, choices, and time, in accordance with privacy regulations.

 

 

🔐 How We Store and Protect Your Data

 

Your data is stored securely via Wix and any third-party tools we use (e.g. Mailchimp, Stripe, Google). We take appropriate measures to prevent unauthorized access, loss, or misuse.

 

We keep your information only as long as needed for the purposes stated—and no longer.

 

 

🌍 Transfers Outside the EU

 

Some of our service providers may be located outside the European Economic Area (e.g. USA-based platforms). When this happens, we ensure your data is protected through approved legal mechanisms (like Standard Contractual Clauses).

 

 

🧭 Your Rights

 

As a human being under GDPR, you have the right to:

 

  • Access the data we hold about you

  • Request correction or deletion

  • Withdraw your consent at any time

  • Object to certain uses of your data

  • Lodge a complaint with your local data protection authority

 

To exercise any of these rights, just write us at: [Insert your contact email]

We’re here and listening.

 

 

📬 Updates to This Policy

 

We may update this policy to reflect changes in the law, our services, or our tools.

We’ll always keep the “Last updated” date visible at the top.

 

 

🙏 Thank You

 

Thank you for trusting us. At IntiTwins, we believe true connection starts with respect—including for your digital space. If you have any questions, please don’t hesitate to reach out.

 

—

 

With love and integrity,

The IntiTwins Team

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